Back in 2019, Michelle was fortunate to learn the ropes of mobile notary work from a seasoned professional.
“Their guidance, expertise, and mentorship have been invaluable as I’ve navigated through thousands of signings since then. With each document notarized, I’ve honed my skills, ensuring accuracy, efficiency, and professionalism in every transaction. As I reflect on my journey, I’m grateful for the foundation laid by my mentor, which has enabled me to provide exceptional service to my clients and uphold the integrity of the notarial process.”
As a notary, Michelle receives immense joy from meeting new people and guiding them through the intricate paperwork involved in buying a home or refinancing.
“It’s not just about facilitating transactions; it’s about easing the process and alleviating the stress that often accompanies these significant financial endeavors. Seeing the relief and excitement on my clients’ faces when they successfully complete their home purchase or refinance is incredibly rewarding, and it fuels my passion for what I do. I look forward to continuing to assist individuals and families in achieving their goals.”
Going above and beyond for her clients, even in the face of unexpected challenges, is something Michelle is always prepared to do to ensure a seamless and stress-free closing experience.
“During a recent closing, the mortgage lender had made errors to a crucial document which jeopardized the entire closing process. I immediately sprang into action. Despite it being after business hours, I managed to get in touch with a senior representative at the lender who was able to address the issue promptly. I provided regular updates to my client, ensuring transparency and peace of mind throughout the situation. I was able to resolve the issue within hours, securing the necessary documentation and ensuring a smooth closing process. My client was immensely relieved and grateful for my proactive approach.”
Conducting herself with professionalism is just as important to Michelle as delivering exceptional customer service.
“Professionalism is essential to being a notary because it builds trust, enhances reputation, ensures ethical conduct, facilitates effective communication, and promotes ongoing growth and development. By upholding professional standards, I’m able to provide exceptional service and contribute to positive outcomes for my clients and colleagues alike.”