Due to the pandemic, Patricia Williams was laid off from her job. Seizing the opportunity, she decided to become a notary loan signing agent.
“After almost four decades of working for companies, I knew that all those years of experience in different fields was preparation for me to become my own boss,” says Patricia. Those years consisted of being employed as a student nurse, and then working in the mortgage, banking and insurance industries.
Patricia has now been a notary for three years. She serves the Winter Garden, Florida area. Patricia is glad she chose her new career.
“What I find so rewarding about being a notary is helping people,” says Patricia. “The notary is the last person clients will interact with in regard to their transaction, so my goal is to ensure everything goes smoothly.”
Ensuring everything goes smoothly means going the extra mile which Patricia has already proven adept at. Once she had to accommodate borrowers for a 5:00 pm closing while they were vacationing at Disney World. The borrowers had expressed that their rate lock would expire if they didn’t close that day. Patricia met them at the front gate of Disney and did the closing on a bench. Once the signing was complete, she scanned back the seller package so they could fund the new home they were purchasing. She then drove 45 minutes to a Fed Ex hub near the airport, making sure that the final paperwork made it to the depot by 6:00 pm and on the last truck of the day.
For Patricia, coming through for her clients is all part of being a professional. So is treating colleagues and clients respectfully. “For example, if I’m running late due to unforeseen circumstances, I always keep the lines of communication open with my clients until I arrive at the front door. I never want anyone to think their time is not valuable.”