On one occasion, I was assigned to a reverse mortgage closing. The homeowner was undecided, and his loan officer couldn’t convince him that he was making the right decision. After listening to them discuss the issues and making no headway, I shared my personal experience and explained the numbers in more detail. After thinking about it a bit more, he signed the paperwork. As I was getting into my car after the signing, the loan officer ran after me and thanked me profusely for saving the transaction for him. That felt amazing!